SOC II Certified

Discover valuable insights

Discover valuable insights

Discover valuable insights

from your

from your

from your

AI-native product.

AI-native product.

AI-native product.

impaction.ai helps product teams easily analyze conversational data generated from LLM-powered apps.

impaction.ai helps product teams easily analyze conversational data generated from LLM-powered apps.

Trusted by AI-native products around the world

Trusted by AI-native products around the world

Trusted by AI-native products around the world

Why impaction.ai ?

Why impaction.ai ?

Why impaction.ai ?

Easy Integration

Secure and Compliant

Intuitive Analysis

Easy Integration

Secure and Compliant

Intuitive Analysis

Starting from our powerful search that allows you to find specific conversations in natural language, our Columbus Copilot helps you analyze your conversational data.

We're SOC II Type 1 Certified. We hold ourselves internally to the highest compliance and security standards to ensure that your data is secure.

Connecting your data source to impaction.ai is simple with our straightforward SDK. We work with most data sources including AWS S3, GCP Bigquery, PostgreSQL, MySQL and more!

Easy Integration

Secure and Compliant

Intuitive Analysis

Starting from our powerful search that allows you to find specific conversations in natural language, our Columbus Copilot helps you analyze your conversational data.

We're SOC II Type 1 Certified. We hold ourselves internally to the highest compliance and security standards to ensure that your data is secure.

Connecting your data source to impaction.ai is simple with our straightforward SDK. We work with most data sources including AWS S3, GCP Bigquery, PostgreSQL, MySQL and more!

Meet Columbus your data copilot!

Meet Columbus your data copilot!

Meet Columbus your data copilot!

Search

Search for specific conversations in natural language

Search

Search for specific conversations in natural language

Search

Search for specific conversations in natural language

Tailored recommendations

Receive specific recommendations on what conversations to analyze

Tailored recommendations

Receive specific recommendations on what conversations to analyze

Tailored recommendations

Receive specific recommendations on what conversations to analyze

General analysis

Receive both qualitative and quantitative analysis of your conversational data

General analysis

Receive both qualitative and quantitative analysis of your conversational data

General analysis

Receive both qualitative and quantitative analysis of your conversational data

Deeper dive

Dive deeper into your conversations with Columbus Copilot

Deeper dive

Dive deeper into your conversations with Columbus Copilot

Deeper dive

Dive deeper into your conversations with Columbus Copilot

Actionable insights

Understand what to do with the analysis of your conversational data

Actionable insights

Understand what to do with the analysis of your conversational data

Actionable insights

Understand what to do with the analysis of your conversational data

Take Action

Easily save, group, and monitor conversations with Columbus Copilot

Take Action

Easily save, group, and monitor conversations with Columbus Copilot

Take Action

Easily save, group, and monitor conversations with Columbus Copilot

Our customers love us

Our customers love us

Our customers love us

  • "Analyzing our data with Columbus was a great experience! The way that Columbus provided suggestions for data that we should be looking at was awesome."

    Ricky Ho

    Founder and CEO of TreeLab

  • "Previously, we had been analyzing our data with NLP-based techniques. impaction.ai provided a unique way that allowed our team to approach our conversational data in a whole new way."

    Seyoung Lee

    Founder and CEO of Wrtn Technologies

  • "With impaction.ai, we didn’t have to manually comb through 10,000+ conversations. Typing “Find me sessions where users are unhappy because the chatbot is using difficult words” yielded awesome results for us to analyze!"

    Chanwoo Kim

    Founder and CEO of Theta One

  • "Analyzing our data with Columbus was a great experience! The way that Columbus provided suggestions for data that we should be looking at was awesome."

    Ricky Ho

    Founder and CEO of TreeLab

  • "Previously, we had been analyzing our data with NLP-based techniques. impaction.ai provided a unique way that allowed our team to approach our conversational data in a whole new way."

    Seyoung Lee

    Founder and CEO of Wrtn Technologies

  • "With impaction.ai, we didn’t have to manually comb through 10,000+ conversations. Typing “Find me sessions where users are unhappy because the chatbot is using difficult words” yielded awesome results for us to analyze!"

    Chanwoo Kim

    Founder and CEO of Theta One

"Analyzing our data with Columbus was a great experience! The way that Columbus provided suggestions for data that we should be looking at was awesome."

Ricky Ho

Founder and CEO of TreeLab

"Previously, we had been analyzing our data with NLP-based techniques. impaction.ai provided a unique way that allowed our team to approach our conversational data in a whole new way."

Seyoung Lee

Founder and CEO of Wrtn Technologies

"With impaction.ai, we didn’t have to manually comb through 10,000+ conversations. Typing “Find me sessions where users are unhappy because the chatbot is using difficult words” yielded awesome results for us to analyze!"

Chanwoo Kim

Founder and CEO of Theta One

Key benefits

Key benefits

Key benefits

0
0

mins

Saved per analysis

Saved per analysis

Saved per analysis

100
100
%

Revenue increase per year

Revenue increase per year

Revenue increase per year

$
0
0

Cost saved per month

Cost saved per month

Cost saved per month

*Customer case study

Frequently asked questions

Frequently asked questions

Frequently asked questions

What are AI-Native products that impaction.ai works with?

Currently, we work with AI-native products that have conversational interfaces at its core (think ChatGPT, Perplexity AI, Inflection AI and more). These AI-Native products leverage new interfaces as a way of achieving hyper-personalization for each individual user.

What are AI-Native products that impaction.ai works with?

Currently, we work with AI-native products that have conversational interfaces at its core (think ChatGPT, Perplexity AI, Inflection AI and more). These AI-Native products leverage new interfaces as a way of achieving hyper-personalization for each individual user.

How does impaction.ai differ from other conversational data analytics platforms?

impaction.ai leverages the copilot experience to enable analysis of subjective conversational data. These subjective conversations aren’t captured by traditional NLP-based sentiment analysis. For example, think of analyzing conversations such as “conversations where users are having difficulties with difficult words” where the “difficulty” of a word is a subjective characteristic. These are the types of queries we work with!

How does impaction.ai differ from other conversational data analytics platforms?

impaction.ai leverages the copilot experience to enable analysis of subjective conversational data. These subjective conversations aren’t captured by traditional NLP-based sentiment analysis. For example, think of analyzing conversations such as “conversations where users are having difficulties with difficult words” where the “difficulty” of a word is a subjective characteristic. These are the types of queries we work with!

What data sources do impaction.ai work with?

impaction.ai works with almost all data sources that you are currently storing your conversational data in. The most common ones we’ve worked with so far are AWS S3, GCP Bigquery, PostgreSQL, and MySQL. Whichever one you are using, we most likely support it!

What data sources do impaction.ai work with?

impaction.ai works with almost all data sources that you are currently storing your conversational data in. The most common ones we’ve worked with so far are AWS S3, GCP Bigquery, PostgreSQL, and MySQL. Whichever one you are using, we most likely support it!

My case and product are unique. Does impaction.ai support my case?

In short, yes! We work with each customer individually to understand and tailor the impaction.ai experience to specific product and business cases. Book a quick demo to learn more about how impaction.ai can work with your product!

My case and product are unique. Does impaction.ai support my case?

In short, yes! We work with each customer individually to understand and tailor the impaction.ai experience to specific product and business cases. Book a quick demo to learn more about how impaction.ai can work with your product!

How does pricing work?

Whether you are a startup or a large enterprise, we have a flexible pricing table that fits your specific business case. This usually depends on how much data we are working with. Booking a free demo is the quickest way to receive a quote that makes sense for you.

How does pricing work?

Whether you are a startup or a large enterprise, we have a flexible pricing table that fits your specific business case. This usually depends on how much data we are working with. Booking a free demo is the quickest way to receive a quote that makes sense for you.

Connect your data and find your first product insights in under 5 minutes!

Connect your data and find your first product insights in under 5 minutes!

Connect your data and find your first product insights in under 5 minutes!

Turn conversational data into actionable insights.

SOC II Certified

All systems operational

ⓒ 2023 Coxwave. All rights reserved.

Turn conversational data into actionable insights.

SOC II Certified

ⓒ 2023 Coxwave. All rights reserved.

Turn conversational data into actionable insights.

SOC II Certified

All systems operational

ⓒ 2023 Coxwave. All rights reserved.